IT support refers to the range of services and assistance that PMIT as a managed service provider offers to our clients to ensure that their IT systems and technology infrastructure are running smoothly and efficiently. This includes tasks such as network monitoring, help desk support, software and hardware installations and upgrades, data backup and recovery, cybersecurity measures, and more. PMIT is responsible for maintaining and managing clients’ IT systems, ensuring that they are secure, reliable, and optimized to meet their business needs at a fraction of the cost of running an internal IT team.
This is the physical equipment that makes up your IT infrastructure. It includes items such as servers, desktop computers, laptops, printers, scanners, routers, switches, and other network components. PMIT are responsible for selecting, purchasing, and configuring hardware for our clients, as well as providing ongoing maintenance, repair, and replacement services as needed. We also help ensure that clients’ hardware is properly integrated with other components of your IT system, such as software and applications, to ensure smooth and efficient operation.
IT Security & Data Protection
Security and data protection refer to the measures and strategies put in place by PMIT to safeguard our client’s IT systems and data from potential threats and attacks. We provide a wide range of security services to our clients, including antivirus and antimalware software, firewall installation and configuration, intrusion detection and prevention, vulnerability assessments, security audits, and more.
We also help clients implement data protection measures, including data backup and recovery, disaster recovery planning, and data encryption to ensure that their sensitive data is secure and protected in the event of a security breach or data loss. PMIT can also assist with training and education to help clients better understand the importance of cybersecurity and how to prevent common security threats such as phishing attacks, social engineering, and other forms of cybercrime.
Disaster recovery refers to the process of restoring a client’s IT infrastructure and data after a catastrophic event, such as a natural disaster, cyber attack, or hardware failure. PMIT help clients develop comprehensive disaster recovery plans that outline the steps and procedures to be followed in the event of such an event.
Disaster recovery plans typically include measures such as data backup and recovery, offsite storage of critical data, redundant systems and infrastructure, and other contingencies designed to ensure that clients can quickly resume normal operations following a disaster. PMIT can also conduct regular disaster recovery testing and simulation exercises to identify and address any potential weaknesses in the client’s disaster recovery plan, ensuring that they are fully prepared to handle any unexpected events that may occur.
We are a trusted and experienced business that goes the extra mile to make sure your company is up-and-running, whatever the technology challenges.
- We love what we do – and that passion ensures that we go the extra mile to support our customers.
- We understand the challenges our customers face and can be trusted to handle their technology needs.
- Our cloud-based Microsoft software bundle offers the best security and productivity solutions for small and medium businesses, with low cost and minimum fuss.